Professional referrals

For Professionals

Referral pathways for professionals supporting people who may benefit from community-based help

Refer With Care and Clarity

I-Care Services works alongside professionals to understand the consent position and the most appropriate next step. Emergency and safeguarding concerns must always follow the relevant statutory pathway first.

We offer clinical support from Doctors, Nurses, and Social Workers.

GPs & Primary Care

Community support beyond the consultation where appropriate.

Social Workers

Support for people navigating complex circumstances.

Housing Officers

Practical wellbeing and welfare signposting alongside housing work.

Schools & Education

Early support routes for young people and their families.

Probation & Justice

Person-centred pathways supporting stability and rehabilitation.

Health & Voluntary Sector

Community follow-up and signposting where appropriate.

Clinical Practitioners

Doctors and nurses supporting people who may benefit from community guidance.

Medical Professionals

Health professionals seeking a clear first-contact referral route.

Social Professionals

Professionals supporting people with social care and everyday needs.

Referral boundaries

A Careful Extension of Your Support

First-contact professional referral route
Consent position captured before follow-up
Updates provided where consent and data-sharing allow
Confidential support within safeguarding limits
Not an emergency or 24/7 monitored pathway
We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.

Catchment and referral reach

Referrals from London are welcomed. Other counties and cities are considered case by case and are not guaranteed.

Read the full guidance

Make a Referral

Professional first-contact form with consent and emergency boundary checks.

First Contact Referral

This form is for first contact only. Please avoid sending detailed special-category information through the public website. Sensitive information can be gathered later through a secure, staffed conversation.

Your full name (required)

Your role/job title (required)

Organisation name (required)

Preferred contact method (required)

Contact detail (required)

Enter the phone number or email address we should use.

Client name or initials

Optional. Use initials if that is more appropriate at first contact.

Service area of interest (required)

Is anyone in immediate danger or needing urgent crisis support? (required)

Brief reason for contact (required)

Keep this brief. Do not include detailed risk, health, sexual-health or safeguarding narratives in this public form.

0/700

Has the client consented to this referral? (required)

YesNoClient lacks capacity

Professional Declarations

Confidentiality applies within safeguarding limits. Only the minimum information needed for first contact should be submitted here.

I confirm I am making this referral in a professional capacity and in good faith. (required)

I confirm consent or another lawful basis has been considered, and that this form is not being used for an emergency. (required)

Want to Partner With Us?

We welcome conversations with organisations that share a commitment to community wellbeing, consent-aware working and safeguarding.

Get In Touch