I-Care Services CIC

Get Support

Taking the first step is the hardest part. We make everything else easy.

You Don't Have to Face This Alone

Whatever you're going through, whether it's a housing crisis, struggles with your mental health, welfare concerns, or something you can't quite name yet, I-Care Services CIC is here with non-judgemental guidance and clear next steps.

Confidential with safeguarding exceptionsWe offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.English, Somali, Swahili, Hindi, Arabic, Urdu, Pashto, Punjabi and FarsiNon-Judgmental

Clear from the beginning

Free Access and Clear Choices

We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.

Free, confidential advice

We offer free, confidential, impartial advice without judgment. Private one-to-one support is available where needed.

Impartial advice

We explain options without judgement or pressure to choose a particular route.

Private options when needed

Some independent services may be private and paid. Any cost and provider relationship are explained before referral.

Choose How You'd Like to Reach Us

Speak to Someone Now

Call the team using the published contact number. If nobody is available, use email or the first-contact form. This is not an emergency line.

020 8040 0433

Fill In Our Online Form

Complete a short first-contact form. Sensitive details can be discussed later through a staffed conversation.

Request Contact

Send Us a Message

Prefer to write? Email us at i-caree@outlook.com. This inbox is not monitored for emergencies.

Email Support

Open Gmail Open Outlook

Use another email app

Self-Referral Form

This first-contact form collects the minimum information needed to get back to you.

First Contact Details

This form collects only the minimum needed to contact you. Please do not include detailed health, sexual-health, financial or legal information here. Sensitive details can be gathered later through a secure, staffed conversation.

Name (required)

Preferred name

Preferred contact method (required)

Contact detail (required)

Enter the phone number or email address we should use.

Service area of interest (required)

Is anyone in immediate danger or needing urgent crisis support? (required)

How can we help? (required)

Keep this brief. We will ask for any sensitive details later if they are needed.

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Consent and Privacy

Confidentiality applies within safeguarding limits. We collect only the information needed for first contact and handle it as explained in our Privacy Policy.

I explicitly consent to I-Care Services CIC using this information, including any service-area information that may reveal health or wellbeing needs, to contact me about support. I understand this website is not an emergency service and is not monitored 24/7. (required)

What Happens After You Reach Out?

We Receive Your Request

Your form is sent through the configured secure submission route.

Review & Follow-Up

The team reviews the first-contact information and follows up using your preferred method.

Next Steps

We agree what information is needed and what support options may fit.