Benefits Checks
A first look at possible entitlement routes and what information may be needed before making or reviewing a claim.
Community support
Welfare & Money
Money worries can affect everything. We can help you understand your options, organise your finances and find appropriate support.
Practical help
What We Offer
PIP and Universal Credit Support
Guidance with forms, evidence preparation and understanding letters or decisions.
Appeal Preparation
Support organising decision letters, timelines and evidence before seeking formal appeal advice where needed.
Budget Management
Simple support to organise income, priority bills and everyday spending, with referral to free specialist debt advice when needed.
Pension and Emergency Welfare Support
Help understanding pension-support routes and finding urgent welfare help when essential needs cannot wait.
Is this for me?
Who Is This For?
You do not need a diagnosis, referral or perfectly explained situation. If any of these feel familiar, you can contact us.
People unsure which benefits they can claim
Anyone facing benefit reductions or sanctions
Individuals and families in financial crisis
A clear path forward
What To Expect
Review
We look at your income, circumstances and current claims.
Check
We identify possible entitlements and urgent concerns.
Prepare
We help with forms, evidence and appeal preparation.
Follow Up
We review outcomes and help with further action.
What We Cannot Do
We are not an emergency service and cannot replace statutory, clinical, legal or regulated advice. Where specialist or emergency support is needed, we help identify appropriate routes.
What To Prepare
Bring only what you feel comfortable sharing at first contact. Useful basics may include your preferred contact method, the service area you are interested in and a short summary of what is happening.
After You Contact Us
We review first-contact requests as soon as possible, but this service is not monitored 24/7.
Common questions
Frequently Asked Questions
Yes. We can help you understand a decision, organise evidence and prepare for the appeal process.
Related Services
Health & Social Care
Help understanding care, community services and how to access the support that may be available.
Explore service
Housing & Legal Support
Early help with housing worries, eviction risk, appeals and routes to appropriate legal advice.
Explore service
General Health
Accessible health information, advocacy and support to help people make informed choices about their care.
Explore serviceWe are here to listen
Ready to Take the First Step?
You do not need to have everything figured out. Tell us what is happening, and we will help you understand what support is available.
Or call us on 020 8040 0433This website and our support service are not an emergency service and are not monitored 24/7.