GP Registration
Help understanding registration steps, common barriers and what information a GP practice may ask for.
Community support
General Health
Accessible health guidance that helps you understand care, access the NHS and manage your wellbeing.
Practical help
What We Offer
Health Screening Guidance
Plain-English information about screening invitations, questions to ask and where to find official guidance.
Long-Term Condition Support
Support preparing for appointments, keeping track of concerns and understanding care conversations.
Medication Guidance
Help organising medication questions for a pharmacist, GP or other qualified health professional.
Health Literacy Support
Help making letters, forms and health information easier to understand before taking the next step.
Is this for me?
Who Is This For?
You do not need a diagnosis, referral or perfectly explained situation. If any of these feel familiar, you can contact us.
People struggling to understand health access routes
Anyone preparing questions about a long-term health condition
People who need health information explained in plain English
A clear path forward
What To Expect
Understand
We listen to your health access concerns and priorities.
Explain
We make information and available routes easier to understand.
Connect
We help you approach the appropriate health service.
Build Confidence
We support informed questions and future self-advocacy.
What We Cannot Do
We are not an emergency service and cannot replace statutory, clinical, legal or regulated advice. Where specialist or emergency support is needed, we help identify appropriate routes.
What To Prepare
Bring only what you feel comfortable sharing at first contact. Useful basics may include your preferred contact method, the service area you are interested in and a short summary of what is happening.
After You Contact Us
We review first-contact requests as soon as possible, but this service is not monitored 24/7.
Common questions
Frequently Asked Questions
Yes. We can explain the registration process and help you address common access barriers.
Related Services
Health & Social Care
Help understanding care, community services and how to access the support that may be available.
Explore service
Welfare & Money
Friendly guidance with benefits, budgeting, pensions and money worries that affect everyday life.
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Housing & Legal Support
Early help with housing worries, eviction risk, appeals and routes to appropriate legal advice.
Explore serviceWe are here to listen
Ready to Take the First Step?
You do not need to have everything figured out. Tell us what is happening, and we will help you understand what support is available.
Or call us on 020 8040 0433This website and our support service are not an emergency service and are not monitored 24/7.